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User Guide
Step11: How to Open the Credit AccountStep10: How to Get Newcomer BenefitsStep9: How to Use the ORION StrategyStep8: How to Withdrawal on BifuStep7: How to be the Introducing Broker on BifuStep6: How to Copy Trade on BifuStep5: How to Place and Cancel Orders on BifuStep4: How to Trade on BifuStep3: How to Deposit On BifuStep2: How to Verify KYC on BifuStep1: Register with Bifu and start trading
Customer Support Contact Period
01/08/2025 09:24:09
Bifu’s customer support team is available to assist you during the following working hours:
- Customer Service Hours: Monday to Friday: 9:00 AM to 12:00 AM (midnight) (GMT+8)
- Operations Working Hours: Monday to Friday: 9:30 AM to 6:00 PM (GMT+8)
How to Reach Us
You can contact our support team through:
- Live Chat: Available directly on the Bifu app/website for immediate assistance.
- Email Support: Send detailed inquiries to our official support email at enquiries@bifu.co, and we’ll respond within 24-48 hours.
- Social Media: Reach out to us on platforms like Facebook and Twitter for updates and queries.
For inquiries outside of working hours, feel free to leave a message via email or live chat, and we’ll get back to you as soon as possible during operating hours.
Our goal is to provide timely and effective support to enhance your trading experience withBifu.